In this policy the use of “us”, “we” or “our” refers to Livlab Project and Livlab associated websites.
Livlab project refers to all software programs and hardware facilities related to Livlab development technology.
Livlab associated websites refers to all websites under the top-level domain name of liverylab.com.
Livlab account refers to the account provided by Livlab associated websites that the user applies for when using all software programs and hardware facilities developed by Livlab.
Third-Party Files Policy
Work Submitted
- I agree that the file or files I am submitting are mine, they do not include any property of other users in any way, shape, or form.
- I agree that if I am submitting a file or files on behalf of another user, I have explicit written consent to do so.
- I agree to not claim any intellectual property produced by Livlab project, it’s partners or other users as my own.
- I agree that the files I submit comply with the laws and regulations of the People's Republic of China and the Hong Kong Special Administrative Region of the People's Republic of China.
- I agree that the files I submit meet the basic ethical requirements and respect the customs of ethnic minorities.
Work Published
When we publish a files, Livlab project does not claim to own the intellectual property or rights to the file, the only consent that is given to Livlab project is for us to publish, while giving full credit to the original author. The one exception to this policy is when it clearly states that either of the following:
- Profile created by Livlab project
- The contents of this page were created by Livlab project
In this case, Livlab project owns the full intellectual property and rights to the file(s).
By accessing Livlab associated websites or downloading any files, regardless of the author or submitter, you automatically agree to the following:
- I agree to not share any downloads from Livlab associated websites or its partners to anyone other than myself.
- I agree to not republish, modify or rebrand any and all items from Livlab associated websites or its partners without explicit consent.
- I agree to not claim any intellectual property produced by Livlab associated websites, its partners or other users as my own.
Issues Regarding Published Work
Livlab project never claims other work as our own. If Livlab project finds that work that is published to our website has been:
- Submitted without the original author’s consent.
- Submitted to us with some files from another author without their consent.
- Submitted with malicious/dangerous file(s).
- Submitted with contents that don’t comply with the laws and regulations of the People's Republic of China and the Hong Kong Special Administrative Region of the People's Republic of China.
- Submitted with contents that don’t meet the basic ethical requirements and respect the customs of ethnic minorities.
Then Livlab project reserves the right to immediately remove any file(s) without prior consent to the author, submitter or users of Livlab associated websites. Livlab claims no responsibility for issues with any user submitted file(s), but we will work to the best of our ability to rectify the problem as soon as possible. If you find an issue regarding any files on Livlab associated websites, please contact us immediately.
Sales Policy
By submitting an order through Livlab associated websites, the user agrees to all Return and Sales Policies implemented by Livlab project. The user is required to submit all necessary information to complete a sale through Livlab associated websites. Providing this data is crucial to the completion of any sale, and failure to provide the related information will lead to the cancellation of the sale until the information is provided
As a user you agree to the following:
- I agree to not share any downloads from Livlab associated websites or its partners to anyone other than myself.
- I agree to not republish, modify or rebrand any and all items from Livlab associated websites or its partners without explicit consent.
- I agree to not claim any intellectual property produced by Livlab associated websites, its partners or other users as my own.
Refund Policy
Refunds are not administered due to the fact that our products are non-physical downloadable content. This provides a level of protection for our products against abuse and piracy. If the product purchase is a service, a refund cannot be processed after work has started on that request. If you have a dispute or question regarding products that you have purchased from Livlab project, please contact us.
Other
Donation Policy
All donations are voluntary and do not affect your eligibility or status regarding any Livlab project products, services or downloads. In this case, all donations are final and non-refundable. If you have further questions about this policy, please contact us.
Giveaway Terms and Conditions
- All giveaways are open to those 14 years of age or older.
- No purchase necessary.
- Livlab project reserves the right to deny any entries and move onto the next applicant should an entry become void.
- Giveaway closing date is stated on the giveaway page and widget.
- All data submitted to the giveaway is processed in accordance with our privacy policy.
- Prizes are clearly stated on the giveaway page, Livlab project has right to make substitutions.
- To claim the prize, the winner must reply to the email sent from the Livlab project within 24 hours. Details on how to redeem the prize will be outlined in the email.
- Winner's full name will be released at the conclusion of the giveaway.
Paid Service/Request Provision Policy
- All Paid Service/Request Provision are in compliance with the provisions in the Livlab project EULA.
- The service price and service period are determined through negotiation between the Livlab project team and the user.
- The user needs to pay all fees in advance.
- The Livlab project team will refund all fees if the service is overdue, and the services will no longer be delivered.
Login Data
Livlab associated websites can be accessed without having to submit any personal data. When a user opens Livlab associated websites, their browser data is transmitted by their choice of internet browser and is held in server log files which include the following information:
- I.S.P. Request Permission
- Country of Origin
- Time of Access
- Pages Accessed
- Information voluntarily provided by users to Livlab associated website
All data is recorded anonymously and cannot be matched with any individual/business. The listed data is used solely to keep back-end servers running at optimal performance. This data is NOT shared with any affiliates, partners or third party companies that may reference themselves to Livlab project.
Livlab account:
By creating an account on Livlab associated websites, the user agrees to provide their email and a password in order to view their account. When the customer signs into their account, they can view past orders, add/manage saved addresses and redownload products. Account data is held securely and never shared with any affiliates, partners or third party companies that may reference themselves to Livlab project. The purpose of this data is to improve user shopping experience and store previous orders. Withdrawal of user accounts can be requested at anytime, including removal all user information. The operation of withdrawing the account is irreversible. Any purchase or download information of the withdrawed account will be cleared and will no longer be retained.
When a user creates an account or makes a purchase on Livlab associated websites, they consent for their email to be used in periodic updates regarding products and newsletters. You can opt of these emails in your accounts.
Livlab account login data
The user must use Livlab project related products with the Livlab account provided. When users use Livlab related products, their usage data will be transmitted through the relevant upload mechanism of the Livlab project and saved in the server log file. The data transmitted includes:
- I.S.P. Request Permission
- Country of Origin
- Time of Access
- Pages Accessed
- Hardware information of Access
- Account related information of Access
- Request information related to the normal operation of the product
- Information voluntarily provided by users to Livlab associated website
All data is recorded anonymously and be used solely on account matching and cannot be matched with any individual/business. The listed data is used solely to keep back-end servers running at optimal performance. This data is NOT shared with any affiliates, partners or third party companies that may reference themselves to Livlab project.
Cookies
By accessing Livlab associated websites, utilizing our freeware resources, and by purchasing items from the Livlab associated websites, the user gives full consent to the use of our cookies. liverylab.com uses the following cookies to improve the user experience throughout our website and store.
- Analytical Cookies: Helps Livlab project determine domain and server performance dependent on location, which in turn helps determine our customer service and website features.
- State of Session: Information is collected how Livlab associated websites’ visitors use and interact with the site pages. These include the most visited pages, time spent on individual pages, and where errors occur within the website.
- Preferences: When users are signed into their personalized accounts, cookies are used to display the correct information pertaining to the account. They further enable the website to provide customers with addition features, insights, products, information, and addition content.
- Security: Used to enable security system features: member authentication, fraudulent activity, and member data protection.
Disabling cookies will still allow you to use the website, but we cannot guarantee complete functionality and access to all features of the website.
Use of bilibili’s Embedded Videos
The Livlab project uses the embedded video function provided by bilibili (Shanghai Kuanyu Digital Technology Co., Ltd., Room 801, No.489 Zhengli Road, Yangpu District, Shanghai, 91310110779301025N), which allows Livlab associated website to share the bilibili website video. For more information about bilibili data collection, please visit the bilibili website.
Personal Data
When contacting Livlab project via email, support tickets, web widget, social media, or any other platform related to Livlab project, personal information is received in order to address and confirm the identity of the user. In some cases, additional verification of the user’s identity may be necessary. This is often required when making any form of change to the user’s Livlab account, orders, digital downloads, services, etc. We may ask the user to verify information such as ：
- The order number
- Last four digits of the credit or debit card used for the transaction
- The user’s address
This information, is only used to complete the final step of verification before proceeding with significant changes. All information is treated with the highest regard and is not used in anyway other than the intended purpose of establishing a direct line of communication and identifying the user.
Surveys
Livlab Project may periodically run surveys to research consumer trends, gauge community interest in a certain topic, receive feedback regarding products or services, and more. Any information is ultimately used improve our website(s), products, services and consumer interaction. All information, unless explicitly stated otherwise, is collect anonymously and not tied to any user or IP address.
